To book your stay directly with us, you can proceed on your own by clicking on BOOK NOW or contact us via email, WhatsApp, or phone, and we will provide you with all the necessary information to complete your reservation.
Yes, by booking directly with us, we guarantee the best available price and more flexible cancellation terms. Additionally, you will have the opportunity to receive exclusive offers and personalized services.
Certainly. During the booking process, you can request additional services such as airport transfers, concierge service, cooking lessons, or excursions, in collaboration with our partner ALL IN PUGLIA. We will do our best to meet all your needs.
Our cancellation policies vary depending on the type of rate chosen. Generally, we offer more flexibility for cancellations made directly with us. You can choose a non-refundable rate or a rate with cancellation up to 15 days before the arrival date.
Yes, a deposit may be required to secure your booking. The amount and terms of the deposit will be communicated to you during the booking process.
To modify or cancel your reservation, please contact us directly through the communication channels provided. We will be happy to assist you and find the best solution for your needs.
We accept various payment methods, including credit/debit cards, bank transfers, and online payments. All details will be provided at the time of booking.
Check-in time is from 3:00 PM to 8:00 PM and the presence of a member of our MONHOLIDAY staff is guaranteed. After 8:00 PM, for properties without self check-in systems, a supplement of €25.00 is required.
To ensure fair treatment for the next guests and respect the work of our maids and housekeepers, the latest time to leave the property is no later than 10:00 AM.
Yes, we understand that sometimes our guests may need more time before leaving the property. We offer the possibility of a late check-out, subject to availability and it may involve an additional cost. We invite you to discuss this option with us at the time of booking, during check-in, or during your stay, so that we can organize accordingly. Please note that late check-out requests are subject to future availability (e.g., entry for the same property the following day) and may not always be possible during high occupancy periods (typically from July 1 to August 31).
Yes, we offer a free luggage storage service for guests staying in our properties at our reception. You can leave your luggage with us both before check-in and after check-out, allowing you to enjoy our city without stress.
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